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FAQ
Brand Control & Compliance
How does PromptForm prevent off-brand content at the local level?
PromptForm acts as your brand’s protective layer. Every AI assistant is trained on your specific brand guidelines, tone of voice, visual standards, and messaging rules. When local teams create content, it’s automatically generated within these guardrails – they literally cannot produce off-brand content because the system won’t allow it. Think of it as having a brand manager built into every piece of content creation.
How do we ensure brand consistency across 100+ locations?
PromptForm centralizes your brand intelligence in one system. Every location uses the same AI assistants trained on identical brand guidelines, messaging frameworks, and visual standards. When you update guidelines, the changes instantly apply across all locations. It’s like having a brand manager at every single location, but they all think exactly the same way.
Local Team Empowerment
Can franchisees create local campaigns without head office approval?
Yes, within the framework you define. Local teams can create campaigns for local events, community partnerships, or regional promotions – but the AI ensures everything uses approved messaging, visual elements, and brand voice. They get the freedom to act locally while staying perfectly on-brand.
What if local teams don't know how to use AI tools?
We’ve solved this. Local teams don’t interact with complex AI – they use simple, purpose-built apps like “Create Mother’s Day Promo” or “Local Event Announcement.” Each app walks them through a few questions, then generates professional, on-brand content instantly. No AI expertise required – it’s as easy as filling out a form.
How do locations personalize campaigns while staying on-brand?
Our system separates what can change (local details, event specifics, community names) from what cannot (brand voice, core messaging, visual standards). Local teams input their specific details – their city, local event, store hours – and the AI personalizes the campaign while maintaining perfect brand consistency. Same brand story, local execution.
Will this actually save time for our local managers?
Dramatically. Instead of waiting days or weeks for head office to create custom content, local managers generate professional campaigns in minutes. Local teams spend time on execution and customer engagement, not waiting for creative approval.
Implementation & Rollout
How long does it take to roll out PromptForm to all our locations?
Initial setup takes 2-4 weeks to configure your brand guidelines and create custom AI assistants. Location rollout happens as fast as you want – we can activate hundreds of locations in a single day. Most franchisors do a pilot with 10-20 locations first, then full rollout within 30 days. The system is designed for rapid deployment across your entire network.
What's included in the setup process?
We handle everything: uploading your brand guidelines, training AI assistants on your voice and standards, creating custom apps for your most common marketing needs, setting up approval workflows, and configuring user permissions. We also provide location-by-location training and ongoing support. You get a completely customized BrandOS, not generic AI tools.
How do we train franchisees on the system?
Training is built into the platform. Each app includes step-by-step guidance, and we provide training videos, live onboarding sessions, and documentation specific to your brand. Most franchisees are creating content within their first session. The system is designed to be intuitive – if they can use email, they can use PromptForm.
Can we customize it for our specific brand guidelines?
Completely. This isn’t a one-size-fits-all solution. We configure everything to match your brand: tone of voice, messaging hierarchy, visual standards, approval processes, content types, and user permissions. Whether you’re a fitness franchise or B2B SaaS platform, the system adapts to your specific brand requirements and operational needs.
Platform Capabilities
What AI models does PromptForm use?
We provide access to all leading AI models – OpenAI, Claude, Gemini, DeepSeek, and Perplexity – through one unified interface. You’re not locked into a single AI provider. Each assistant automatically uses the best model for its specific task, and we continuously add new models as they become available. Your brand stays current with the latest AI capabilities.
Can we integrate with our existing franchise management system?
Yes. PromptForm connects with most CRMs, franchise management systems, social media platforms, and marketing tools. We can pull location data, contact information, and operational details to personalize content automatically. Our team handles the technical integration – you focus on brand control, we handle the technical complexity.
How does the approval workflow work between head office and locations?
You design the workflow that fits your operations. Set rules like “social posts under 3 sentences auto-approve” or “all promotional campaigns require review.” Content that needs approval goes to designated head office reviewers with one-click approve/edit/reject options. Approved content can automatically publish or go to the location for final scheduling.
What types of marketing content can locations create?
Everything your brand needs: social media posts, email campaigns, local event promotions, grand opening materials, seasonal campaigns, community partnership announcements, customer testimonials, staff recruitment posts, and more. We build custom apps for your most common content types, so locations have exactly what they need without overwhelming options.
Security & Data
Who owns the content created by our locations?
You do. All content created through PromptForm belongs to your organization. We don’t claim any ownership rights to your brand materials, guidelines, or generated content. Your intellectual property remains completely yours, and you maintain full control over how it’s used and distributed.
Is PromptForm compliant with franchise regulations?
PromptForm is designed with franchise compliance in mind. You can encode your franchise marketing rules directly into the system—like mandatory disclaimers or restricted claims—and train the AI to respect them. Our Brand Guardrails help locations stay on-brand and within policy.